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What do you need help with?
How can I speak with my Account Manager?
I’m unable to access my client portal. How can I reset my password?
In case you've forgotten your portal password and are unable to log in, you'll find the 'Forgot password' option on the login page. After selecting this option, confirm your email address and proceed by clicking 'Confirm.' A password reset link will be sent to your registered email address, allowing you to set a new portal password.
I’ve forgotten my MT5 account password. How do I reset it?
I completed the Live account form. How do I activate my account?
Where can I access information about your swap points?
Do you offer swap-free trading?
Do you have Welcome Bonuses?
Do you offer trading signals or recommendations?
Does Naqdi manage funds on behalf of the clients?
Is there an IB Program?
Do you support MT4?
Are deposit and withdrawal charges covered?
Does it cost money opening an account with Naqdi?
How can I open a live account with Naqdi?
What functionalities are available with the Naqdi account?
How can I deposit funds in my trading account?
Can I create a Demo Account?
Does my Demo Account expire?
Can I reset my trading demo account balance?
Can I create multiple demo accounts?
How can I experience MT5 without any cost?
Can my demo account be used to open a live account?
I’ve made a deposit. How long until it appears in my trading account?
I requested a withdrawal. How long until it’s processed?
I need help regarding a trading issue. Who can assist me?
I did not receive any SMS with a mobile OTP code?